Service Plans

Hive Care Service Plans

Peace of Mind For Your Home Technology

SYSTEM RELIABILITY | 24/7 SUPPORT COVERAGE | LIVE KNOWLEDGEABLE TECHNICIAN

Get Maximum Enjoyment From Your Technology

Avoid the frustrations of downtime and inconvenience of a system outage. Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, HIVE CARE has you covered.

Hive Care Essential Plan

$59/mo

N

Best for Small Businesses & Residential

N

24/7 Email, Text and Chat Support

N

App Control

N

Reactive Remote Repair

10% OFF
Discounted Service Call

Hive Care Priority Plan

$89/mo

N

Best for Small Businesses & Residential

N

24/7 Email, Text and Chat Support

N

App Control

N

Reactive Remote Repair

N

Priority Service

N

Proactive Monitoring

20% OFF
Discounted Service Call

Hive Care Elite Plan

$149/mo

N

Best for Small Businesses & Residential

N

24/7 Email, Text and Chat Support

N

App Control

N

Reactive Remote Repair

N

24/7 Phone Support

N

Priority Service

N

Same Day On-Site Service Available

N

Post Tune-Up Tutorial

N

Annual On-Site Health Check and Tune Up

N

Proactive Monitoring

30% OFF
Discounted Service Call

Above Plans May Require additional equipment for remote OVRC management

Flexible Pay-As-You-Go

Limited Support

Hive’s limited support plan is our pay-as-you-go program. Remote email and phone support are billed at $130 per hour, and on-site service is $180 per hour.

NOTE: Custom plans available for systems that exceed $150,000 in total

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