Support You Can Rely On
Reliable Smart Home Technology Support
Even the most advanced smart home technology can experience occasional issues. That’s why Hive is here with dependable, efficient service to get your system back on track quickly.
24/7 Support Coverage: No matter when issues arise, our team is ready to assist, ensuring you’re never left without help.
Expert Technicians: Our skilled professionals handle every detail with care, resolving problems promptly and restoring your system to full functionality.
Proactive Monitoring: We identify and address potential issues before you even notice, keeping your smart home running seamlessly.
Fast Solutions, Hassle-Free Support
Swift Diagnosis and Quick Resolution
At Hive, we swiftly identify and resolve issues with your smart home system to minimize disruptions. Here’s how our process works:
Reach Out: Call us with your concern to start the process.
Get Connected: We’ll route you to the appropriate support—either remote assistance or an on-site visit.
Problem Solved: Our team ensures your system is back up and running efficiently.
Hive Care Essential Plan
$59/mo
- Best for Small Businesses & Residential
- 24/7 Email, Text and Chat Support
- App Control
- Reactive Remote Repair
- 10% OFF Discounted Service Call
Hive Care Priority Plan
$89/mo
- Best for Small Businesses & Residential
- 24/7 Email, Text and Chat Support
- App Control
- Reactive Remote Repair
- Proactive Monitoring
- Priority Service
- 20% OFF Discounted Service Call
Hive Care Elite Plan
$149/mo
- Best for Larger Businesses & High-End Residential
- 24/7 Email, Text and Chat Support
- App Control
- Reactive Remote Repair
- Proactive Monitoring
- 24/7 Phone Support
- Priority Service
- Post Tune-Up Tutorial
- Same Day On-Site Service Available
- Annual On-Site Health Check and Tune Up
- 30% OFF Discounted Service Call